jllodi Privacy Policy – How We Handle Your Personal Data

1. Scope and Who We Are

This Privacy Policy governs the collection, use, storage, and disclosure of personal data by jllodi in connection with the operation of jllodi.app and all associated products, services, and player communications. When you browse the site, register an account, make a deposit, place a bet, contact support, or interact with any part of the jllodi platform, this policy applies to you.

jllodi is the data controller for all personal information collected through the platform. We process personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations. We are committed to handling your information responsibly and transparently.

If you have questions about how jllodi processes your data, or if you wish to exercise any of your rights under the DPA, please contact our privacy team directly using the details provided in Section 12.

2. Data We Collect

jllodi collects personal data at different points in your relationship with the platform. The types of information we gather fall into three broad categories.

Information you provide directly

When you register a jllodi account, complete identity verification, or contact support, you may provide:

• Full legal name, date of birth, and nationality
• Home address and province or region
• Mobile number and email address
• Government-issued ID images for identity verification
• Payment method details, including e-wallet accounts or bank details used for deposits and withdrawals
• Correspondence records when you communicate with jllodi support

Data collected automatically

jllodi collects certain technical data automatically when you use the platform:

• IP address and approximate location derived from it
• Device type, operating system version, and browser details
• Pages visited, session duration, and navigation patterns
• Game activity logs including bet history, game selections, and outcomes
• Login timestamps and any failed login attempts

Data from third parties

In some cases, jllodi may receive information about you from authorised third parties including identity verification service providers, payment processors, and fraud prevention partners. This information is used only to verify your identity, process transactions, and protect the security of the platform.

3. How jllodi Uses Your Data

jllodi uses the personal data we collect for specific, legitimate purposes connected to operating the platform and complying with our legal obligations. We do not use your data for purposes beyond what is described here without informing you first.

Purpose	Data Used
Account registration and identity verification	Name, date of birth, address, ID documents
Processing deposits and withdrawals	Payment method details, transaction records
Providing customer support	Account details, correspondence history
Regulatory and anti-money-laundering compliance	Identity documents, transaction history, source of funds
Fraud prevention and platform security	IP address, device data, login records
Responsible gaming monitoring	Game activity, session data, deposit patterns
Improving platform performance	Anonymised usage and navigation data
Sending service notifications (account, security, promotions with consent)	Email address, mobile number

jllodi does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Marketing communications from jllodi will only be sent where you have provided explicit consent and will always include an option to unsubscribe.

4. Legal Basis for Processing

jllodi processes your personal data under the following legal grounds as recognised by Republic Act 10173:

• Contractual necessity: Processing your registration details, payment information, and game records is necessary to operate your jllodi account and deliver the services you signed up for.
• Legal obligation: jllodi is required by law and by the conditions of its operating licence to verify player identities, retain transaction records, and carry out anti-money-laundering checks. This processing is mandatory, not optional.
• Legitimate interests: jllodi processes certain technical and behavioural data to maintain platform security, prevent fraud, and improve the user experience. This processing is proportionate to the benefit it provides and does not override your data rights.
• Consent: Where jllodi seeks to send promotional communications or process data for optional purposes, we will ask for your explicit consent first. You may withdraw that consent at any time without affecting any services that do not depend on it.

5. Sharing and Disclosure of Data

jllodi shares personal data only when there is a legitimate and necessary reason to do so. The following are the categories of parties with whom we may share information:

• Identity and age verification providers: Third-party services used to confirm that you are who you say you are and that you meet the minimum age requirement.
• Payment processors: GCash, Maya, and other e-wallet or banking partners that process your transactions. These parties receive only the data needed to complete or verify a specific transaction.
• Fraud and security partners: Services that help jllodi detect suspicious account activity, prevent unauthorised access, and identify potential money laundering.
• Regulatory and government authorities: jllodi may be required by law, court order, or licensing authority directive to disclose certain account and transaction records. jllodi will comply with lawful requests from authorised Philippine agencies.
• Technology and hosting providers: Service providers that support platform infrastructure, data storage, and customer support tools operate under strict contractual data protection obligations.

Any third party that receives personal data from jllodi is required to handle it in accordance with applicable data protection standards and is prohibited from using it for any purpose other than the one for which it was shared.

6. Data Retention

jllodi retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or for as long as required by law. The following general guidelines apply:

• Account registration and identity verification records are retained for the duration of the account and for a minimum of five years after account closure, in line with standard anti-money-laundering requirements.
• Transaction records including deposits, withdrawals, and game history are retained for a minimum of five years from the date of the transaction.
• Customer support correspondence is retained for three years unless a longer period is required for an ongoing dispute or regulatory matter.
• Technical logs such as IP records and login history are retained for up to 12 months in most cases, though longer retention may apply where a security investigation is ongoing.

When data is no longer needed and no legal retention obligation applies, jllodi will securely delete or anonymise it. Anonymised data used for platform improvement does not identify any individual and may be retained indefinitely for analytical purposes.

7. Security Measures

jllodi takes the security of your personal data seriously. We implement a combination of technical and organisational measures designed to protect your information against unauthorised access, loss, misuse, alteration, or disclosure.

• Data transmitted between your device and jllodi servers is protected using industry-standard Transport Layer Security (TLS) encryption.
• Sensitive data stored on jllodi systems is encrypted at rest.
• Access to personal data within jllodi is restricted on a need-to-know basis. Staff members only access information required for their specific function.
• jllodi conducts periodic security reviews and vulnerability assessments of its platform infrastructure.
• In the event of a data breach that poses a risk to your rights, jllodi will notify affected users and the National Privacy Commission (NPC) within the timeframes required under the DPA.

8. Cookies and Tracking Technologies

jllodi uses cookies and similar technologies on its website. A cookie is a small text file stored on your device that helps the platform remember your preferences and understand how you interact with the site.

Types of cookies used by jllodi

• Essential cookies: Required for the platform to function correctly. These handle login sessions, security tokens, and page navigation. They cannot be disabled without breaking core functionality.
• Performance and analytics cookies: Used to understand which pages are visited most, how long visitors spend on the site, and where navigation issues occur. The data collected is aggregated and does not identify individual users.
• Functional cookies: Remember your preferences such as language settings and login status so you do not have to re-enter information on each visit.

jllodi does not use third-party advertising cookies. Your browsing behaviour on jllodi is not shared with ad networks or used to build advertising profiles.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain platform features.

9. Your Data Rights Under Philippine Law

As a data subject under Republic Act 10173, you have specific rights regarding your personal information. jllodi is committed to honouring these rights in a timely and straightforward manner.

To exercise any of these rights, contact jllodi at support@jllodi.app with your request. We will respond within a reasonable timeframe consistent with DPA requirements. Identity verification may be required before processing a data subject request.

If you believe jllodi has not handled your personal data appropriately, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10. Children and Minors

jllodi is an adult gaming platform and is not intended for, or directed at, anyone below the legal gaming age of 21 years in the Philippines. jllodi does not knowingly collect or store personal data from minors.

If jllodi discovers that a person under the minimum age has registered an account or provided personal data, we will promptly close the account, delete the associated data, and review how the registration occurred to prevent recurrence.

Adults who share devices with younger family members or who may have minors in their household are responsible for keeping their jllodi account credentials secure and logging out after each session. Please do not save your password on shared devices.

11. Changes to This Privacy Policy

jllodi may update this Privacy Policy from time to time as our services evolve or as legal requirements change. When we make significant changes, we will notify registered players via email or a prominent notice on the platform. Minor clarifications may be made without separate notification.

The "Effective" date at the top of this page reflects when the current version was last reviewed. We recommend checking this page periodically, particularly before making account changes or initiating significant transactions. Continued use of jllodi after a policy update constitutes acceptance of the revised terms.

12. Contact Our Privacy Team

If you have a question about this Privacy Policy, want to exercise a data right, or wish to report a privacy concern, please contact the jllodi privacy team:

Please include your registered email address, the nature of your request or concern, and any relevant account reference. Identity verification will be required for requests involving access to or deletion of personal data.